Returns & Exchanges
At FIGS, we want you to be 100% satisfied with your high-performance scrubs. If you are not completely happy with your purchase, we offer a seamless 30-day return and exchange window for items in their original condition.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Choose Return Method
Select whether you would like to receive a refund to your original payment method, store credit, or proceed with a direct size exchange.
Print and Pack
Download your prepaid shipping label and securely pack your unwashed, unworn items with all original tags attached.
Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing